• Teams are formed around projects – Individual resources are assigned as a percentage to projects. For the majority of ATC, teams do not stay together for long periods of time and are frequently assigned to multiple
  projects.
• Technology commitments are not predictable.
• Work is funded in large batches – Projects have a strong perception of taking 9 to 18 months to fully deliver any working functionality.
• Delivery teams are too far removed from original business goal.
• All Stakeholders are not involved early enough in the process- Leads to changes in direction late in the process and Results in re-work and inefficiency.

Pivotal Performance helped to address the core business drivers by increasing speed, flexibility and predictability of the teams by measuring confirming:

• Teams can coordinate and deliver enough to make a release level
  commitment.
• Delivery teams are reliably making and meeting commitments
• Teams are continuously improving lead times.
• Pivotal Performance Increased Speed and Flexibility by:
  • Delivering the highest value features first
  • Delivering frequent, high quality releases
  • Testing hypotheses quickly, succeeding or failing fast
  • Streamlining the process to deliver more

Become highly predictable by:

• Creating stable teams that stay together
• Breaking down work into smaller batches

Pre-requisites to going Agile:

• Break work down into quarterly increments/2 week sprints/1-2 day tasks
• The program teams are empowered to make decisions at the release level
• Maximize co-location of teams
• Must integrate with the existing governance

During the execution we were:

• Piloted a full slice of the enterprise agile delivery structure to reduce risk and manage change
• Monitored metrics for each team at all levels
• Provided targeted coaching for all teams until they are able to

Self-sustain Execution goal:

• True collaboration between IT, Product , Operations and PMO
• Integrated decisions around business need & solution
• No more throwing over the fence
• Prioritize most valuable features that can be completed fastest
• Real-time decisions with TA, BA, Design, Engineers, QA
• Moving away from Command & Control to Trust & Enablement